Whether we build it or use it or both, a lot of us think of technology as a neutral thing, something that’s working in the background, helping us by automating the annoying stuff in our day, amplifying our brightest ideas by making them even bigger, faster and more awesome and keeping us on the right track on our drive home. But technology is not neutral. We can't simply engineer perfect solutions to the messy problems that come with human activity. Just ask Mark Zuckerberg.

This presentation is about bringing more humanity to how we build technology for our businesses and our lives. Through the lens of the turmoil that has swept over social and information media companies in the past year, we’ll learn how bias in AI has deeply human – and deadly – impact. We’ll explore the options for fixing things and changes you might want to make personally and in your business. Presented by Tessa Sproule.