MAJiK Systems began as a team of four management engineers from the University of Waterloo who found a set of similar, frustrating problems while on co-op. Now, they’ve grown to a team of eleven, and have conquered the problem that originally seemed too complex to tackle, allowing manufacturers to access key performance indicators on equipment in factories in real time, to improve production efficiency.

Co-founder Michael Tatham and his team found that in the manufacturing industry, companies struggled to collect data about the efficiency of their machines. But if they could collect data about the performance of their machinery, it could be used to bolster claims about their equipment’s superiority, as well as guide decision making within factories to improve production output.

“In my last co-op term before E co-op, I was working for a machine tool manufacturer who wanted to understand the performance of their machines better. No one really had data like that. But if you did have that data on your technology, then you could improve it.”
– Michael Tatham, Co-founder and CEO of MAJiK Systems

Tatham formed a team of engineers and set out to solve the problem, and over time, the solution evolved. They created an equipment monitoring and performance reporting tool to provide a better understanding of downtime and efficiency, not just for one machine, but for the overall process of the factory. This allows customers to evaluate how well their equipment is being utilized, be cost effective in their use of machinery, stay on schedule in meeting production demands, and identify parts with problems earlier, in order to maintain the quality manufacturing output.

Almost two years after they joined Velocity, MAJiK Systems has their process down to a science. But it wasn’t always so easy. “Some of our earliest challenges were that it was hard to have a critical discussion when we all came from the same background, and had too similar of a mindset,” noted Tatham. Now, MAJiK is focused on bringing in a variety of points of view to complement their team’s perspective. “We want to bring a constructive diversity to the team, and continue to bring in different backgrounds. You can’t improve if you aren’t considering all the other options.”

While reflecting on their time being incubated at the Velocity Garage, Tatham shared that his team benefited from the mentorship which helped them become more business-oriented. At the beginning, as a team of four engineers, Tatham shared, “we became obsessed with the technology and started building it. But then, we had to figure out how to make it into a business that functions.” Velocity was able to help them learn how to build an efficient business, and how to make sales.

“You can have the best technology in the world, but if you can’t manage a business and sell a product, you’re not going anywhere with it.”