The City of Toronto's Municipal Licensing & Standards Division is streamlining the application process for new business licences and permits.The following changes are being introduced as of June 3rd, 2019:

  • All forms and application requirements will be available online at 
  • Applications will not be accepted unless all documents are submitted

Currently, business licence/permit applicants must come to the ML&S Licensing Office for forms and an application requirement checklist. Most then have to come back a second time to submit the required documents. Applications and fees are also currently accepted even if a supporting document is pending. This results in a situation where clients then need to come back again to submit supporting documents or staff are required to track them down and follow-up.

Applications need to be submitted in person at the Licence and Permit Issuing Office, 850 Coxwell Avenue, 3rd Floor.

The improved application process will help applicants get their licence in one visit. Clients will still need to come in and submit their complete application package in person at the License and Permit Issuing Office. However, as a results of the changes, repeat visits will be reduced.

The new business licence application process will not apply to taxicab and limousine owners and operators, or business licence renewals.