The City of Toronto is inviting the Toronto business community and residents to share their views on the issues and challenges facing independent street-level businesses in Toronto.  

“Retail main streets are our city's most visible centres of employment, economic activity, cultural expression and social diversity. They are integral to the well-being and prosperity of the city and the local neighbourhoods they embody and serve,” said Toronto Mayor John Tory. “This survey will help us better understand their needs and challenges and how to best work with them so that they can continue to grow and thrive.”

The survey will give the City a deeper understanding of the current economic, policy and regulatory environment in which these businesses operate, the key issues they face and the types of supports that will be most helpful to them.

The two surveys (one for businesses/retail main street owners and one for residents/customers) are available until May 20th at the links below:

“Data from this study will enable the City to do a better job of managing its resources for optimal future impact,” said Deputy Mayor Michael Thompson, Councillor for Ward 21 Scarborough Centre and Chair of the City's Economic and Community Development Committee. “Feedback from business owners and customers will give us a broader and deeper understanding of the  main street retail environment and how to bolster its strengths and minimize its vulnerabilities.”

The results of the study will be presented to the Economic and Community Development Committee in early 2020. More information about the City’s retail main streets study is available at: http://www.toronto.ca/retailmainstreets.

More information on the how the City of Toronto works with and supports business in Toronto is available at http://www.toronto.ca/business .